Marketing & Guest Acquisition
- Social media promotion and targeted advertising.
- Creating special offers and promotions to boost occupancy.
Restocking Essentials
- Supplying basic necessities such as toiletries, linens, and towels.
- Ensuring the property is always guest-ready with key supplies.
Legal Compliance
- Ensuring the property meets local short-term rental regulations.
- Handling taxes and compliance-related paperwork.
Post-Stay Services
- Collecting reviews and providing feedback to improve guest experiences.
- Managing any damage claims or disputes
Financial Management
- Collecting rental payments and handling security deposits.
- Providing detailed monthly statements and reports.
- Monitoring and adjusting pricing strategies for peak seasons.
Listing Creation & Optimization:
- Professional photography and listing description.
- Price optimization to maximize bookings and revenue.
- Managing listings across multiple platforms (Airbnb, VRBO, etc.).
Guest Communication & Support
- Handling inquiries, booking requests, and guest screening.
- Providing 24/7 guest support during their stay.
- Coordinating check-in and check-out procedures.
Property Maintenance & Cleaning
- Regular cleaning between guest stays, ensuring top cleanliness.
- Scheduling and overseeing maintenance and repairs.
- Coordinating necessary maintenance, including pools, gardens, porches, and other property features.
- Coordinating with local contractors for any property issues.
Booking Management & Calendar Syncing
- Managing availability across all platforms.
- Updating booking calendars and ensuring no double-bookings.
Financial Management
- Collecting rental payments and handling security deposits.
- Providing detailed monthly statements and reports.
- Monitoring and adjusting pricing strategies for peak seasons.